Arbor Grace Guest Care Center
2700 S Henderson Blvd, Kilgore, TX 75662 · Gregg County
For-profit · 127 certified beds · 66% occupancy · (903) 984-3511
The U.S. government (CMS) rates Arbor Grace Guest Care Center 2 out of 5 stars overall — below average. Its nurse staffing is at or above the Texas median. Inspectors cited it for 5 immediate-jeopardy findings in recent inspection cycles.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
3.58 nurse hours per resident per day. 10% above the Texas median of 3.27.
Nursing staff turnover: 75.3% · RN turnover: 69.2%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Immediate jeopardyTag F0684 · Apr 29, 2026ComplaintCorrected May 1, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
- Potential for harmTag F0880 · Apr 2, 2025Corrected Apr 23, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0689 · Apr 2, 2025Corrected Apr 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0690 · Apr 2, 2025Corrected Apr 23, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
- Potential for harmTag F0761 · Apr 2, 2025ComplaintCorrected Apr 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
- Potential for harmTag F0812 · Mar 20, 2024Corrected Mar 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0908 · Mar 20, 2024Corrected Mar 21, 2024
Keep all essential equipment working safely.
Environmental Deficiencies
- Potential for harmTag F0609 · Mar 20, 2024ComplaintCorrected Mar 21, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Potential for harmTag F0677 · Mar 20, 2024Corrected Mar 21, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0695 · Mar 20, 2024Corrected Mar 21, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Showing the 10 most recent and serious of 42 findings. See the full inspection history on Medicare.gov.