Continuing Care At Highland Springs
7910 Frankford Road, Dallas, TX 75252 · Dallas County
Non-profit · 44 certified beds · 98% occupancy · (972) 656-3500
The U.S. government (CMS) rates Continuing Care At Highland Springs 3 out of 5 stars overall — average. Its nurse staffing is at or above the Texas median. Inspectors cited it for 2 immediate-jeopardy findings in recent inspection cycles.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
4.29 nurse hours per resident per day. 31% above the Texas median of 3.27.
Nursing staff turnover: 31.4% · RN turnover: 16.7%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Immediate jeopardyTag F0740 · Jan 21, 2026ComplaintCorrected Jan 22, 2026
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
- Immediate jeopardyTag F0656 · Jan 21, 2026ComplaintCorrected Jan 22, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0656 · Sep 11, 2025Corrected Oct 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0760 · Sep 11, 2025Corrected Oct 23, 2025
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
- Potential for harmTag F0812 · Sep 11, 2025Corrected Oct 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0585 · Aug 1, 2024Corrected Sep 10, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
- Potential for harmTag F0644 · Aug 1, 2024Corrected Sep 10, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0645 · Aug 1, 2024Corrected Sep 10, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0689 · Aug 1, 2024Corrected Sep 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0804 · Aug 1, 2024Corrected Sep 10, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Showing the 10 most recent and serious of 17 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the Erickson Senior Living chain (17 facilities), chain average overall rating 4.2★.