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Five Points Of Pflugerville

521 S Heatherwilde Blvd, Pflugerville, TX 78660 · Travis County

Government · 111 certified beds · 85% occupancy · (512) 670-5800

The U.S. government (CMS) rates Five Points Of Pflugerville 1 out of 5 stars overall — much below average. Its nurse staffing is 6% below the Texas median. Inspectors cited it for 4 immediate-jeopardy findings in recent inspection cycles.

CMS quality ratings

Overall★★★★
Health inspections★★★★★
Staffing★★★★
Quality of resident care★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.08 nurse hours per resident per day. 6% below the Texas median of 3.27.

Total nurse
3.08 hrs
RN
0.30 hrs
LPN
0.85 hrs
Aide
1.93 hrs

Nursing staff turnover: 71.6% · RN turnover: 100%

Safety & compliance flags

No CMS warning flags on record.

Recent inspection findings

The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

41
total findings
4
immediate jeopardy
4
caused actual harm
17
from complaints
  • Potential for harmTag F0812 · Nov 24, 2025ComplaintCorrected Nov 25, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0657 · Mar 19, 2025Corrected Mar 20, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0677 · Mar 19, 2025Corrected Mar 20, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0812 · Mar 19, 2025Corrected Mar 20, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0880 · Mar 19, 2025Corrected Mar 20, 2025

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Potential for harmTag F0600 · Jan 6, 2026ComplaintCorrected Jan 7, 2026

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • Potential for harmTag F0550 · Mar 19, 2025Corrected Mar 20, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies

  • Potential for harmTag F0656 · Mar 19, 2025Corrected Mar 20, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0679 · Mar 19, 2025Corrected Mar 20, 2025

    Provide activities to meet all resident's needs.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0684 · Mar 19, 2025Corrected Mar 20, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies

Showing the 10 most recent and serious of 41 findings. See the full inspection history on Medicare.gov.

Ownership

Part of the Creative Solutions In Healthcare chain (149 facilities), chain average overall rating 2.2★.