Heritage Gardens Rehabilitation And Healthcare
2135 N Denton Dr, Carrollton, TX 75006 · Dallas County
For-profit · 150 certified beds · 44% occupancy · (972) 242-0666
The U.S. government (CMS) rates Heritage Gardens Rehabilitation And Healthcare 1 out of 5 stars overall — much below average. Its nurse staffing is 4% below the Texas median. It currently carries a federal abuse-warning icon.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
3.15 nurse hours per resident per day. 4% below the Texas median of 3.27.
Nursing staff turnover: 59.7%
Safety & compliance flags
- Federal abuse warning icon
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Actual harmTag F0600 · Jul 8, 2025ComplaintCorrected Jun 26, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Potential for harmTag F0689 · Apr 14, 2026ComplaintCorrected Apr 30, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0550 · Nov 6, 2024ComplaintCorrected Dec 6, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
- Potential for harmTag F0727 · Nov 6, 2024Corrected Dec 6, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
- Potential for harmTag F0745 · Nov 6, 2024Corrected Dec 6, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies
- Potential for harmTag F0805 · Nov 6, 2024Corrected Dec 6, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0880 · Nov 6, 2024ComplaintCorrected Dec 6, 2024
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0583 · Apr 14, 2026ComplaintCorrected Apr 30, 2026
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
- Potential for harmTag F0600 · Mar 9, 2026ComplaintCorrected Mar 16, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Potential for harmTag F0609 · Mar 9, 2026ComplaintCorrected Mar 16, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Showing the 10 most recent and serious of 22 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the The Ensign Group chain (346 facilities), chain average overall rating 3.2★.