Parklane West Healthcare Center
2 Towers Park Ln, San Antonio, TX 78209 · Bexar County
Government · 124 certified beds · 82% occupancy · (210) 829-1400
The U.S. government (CMS) rates Parklane West Healthcare Center 1 out of 5 stars overall — much below average. Its nurse staffing is at or above the Texas median.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
3.74 nurse hours per resident per day. 14% above the Texas median of 3.27.
Nursing staff turnover: 63.4% · RN turnover: 70%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0908 · Mar 13, 2026ComplaintCorrected Mar 14, 2026
Keep all essential equipment working safely.
Environmental Deficiencies
- Potential for harmTag F0609 · Mar 13, 2026ComplaintCorrected Mar 17, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Potential for harmTag F0675 · Mar 5, 2026ComplaintCorrected Mar 6, 2026
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies
- Potential for harmTag F0921 · Mar 5, 2026ComplaintCorrected Mar 6, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
- Potential for harmTag F0584 · Jan 10, 2026ComplaintCorrected Jan 11, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
- Potential for harmTag F0842 · Nov 26, 2025ComplaintCorrected Nov 27, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0584 · May 16, 2025ComplaintCorrected Jun 9, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
- Potential for harmTag F0645 · May 16, 2025ComplaintCorrected Jun 9, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0656 · May 16, 2025ComplaintCorrected Jun 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0812 · May 16, 2025ComplaintCorrected Jun 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Showing the 10 most recent and serious of 64 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the The Ensign Group chain (346 facilities), chain average overall rating 3.2★.