The Heights At Medical Center
3935 Medical Dr, San Antonio, TX 78229 · Bexar County
For-profit · 134 certified beds · 64% occupancy · (210) 614-4888
The U.S. government (CMS) rates The Heights At Medical Center 1 out of 5 stars overall — much below average. Its nurse staffing is 8% below the Texas median. Inspectors cited it for 3 immediate-jeopardy findings in recent inspection cycles.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
3.00 nurse hours per resident per day. 8% below the Texas median of 3.27.
Nursing staff turnover: 56.3% · RN turnover: 66.7%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0584 · Aug 15, 2025Corrected Aug 16, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
- Potential for harmTag F0641 · Aug 15, 2025Corrected Aug 16, 2025
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0690 · Aug 15, 2025Corrected Aug 16, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
- Potential for harmTag F0695 · Aug 15, 2025Corrected Aug 16, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
- Potential for harmTag F0812 · Aug 15, 2025Corrected Aug 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0880 · Aug 15, 2025Corrected Aug 16, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0627 · Aug 4, 2025ComplaintCorrected Aug 5, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
- Potential for harmTag F0726 · Aug 4, 2025ComplaintCorrected Aug 5, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
- Minimal harmTag F0640 · Aug 15, 2025Corrected Aug 16, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0801 · Jul 18, 2024Corrected Jul 19, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Showing the 10 most recent and serious of 44 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the Touchstone Communities chain (25 facilities), chain average overall rating 2.9★.