The Heights Of North Houston
303 Hollow Tree Lane, Houston, TX 77090 · Harris County
For-profit · 131 certified beds · 72% occupancy · (832) 705-8700
The U.S. government (CMS) rates The Heights Of North Houston 2 out of 5 stars overall — below average. Its nurse staffing is at or above the Texas median. Inspectors cited it for 2 immediate-jeopardy findings in recent inspection cycles.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
3.31 nurse hours per resident per day. 1% above the Texas median of 3.27.
Nursing staff turnover: 48.2% · RN turnover: 50%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Immediate jeopardyTag F0697 · Mar 31, 2026ComplaintCorrected Apr 20, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
- Potential for harmTag F0812 · May 8, 2025Corrected Jun 1, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0880 · May 8, 2025Corrected Jul 1, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0755 · Mar 31, 2026ComplaintCorrected Apr 20, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
- Potential for harmTag F0925 · May 8, 2025Corrected Jun 1, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies
- Potential for harmTag F0880 · May 19, 2026ComplaintCorrected May 20, 2026
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0880 · Mar 31, 2026ComplaintCorrected May 20, 2026
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0761 · May 8, 2025Corrected Jun 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
- Immediate jeopardyTag F0689 · Mar 1, 2024ComplaintCorrected May 24, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0755 · Jun 27, 2025ComplaintCorrected Jul 25, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Showing the 10 most recent and serious of 25 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the Touchstone Communities chain (25 facilities), chain average overall rating 2.9★.