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The Heights Of Tomball

27840 Johnson Road, Tomball, TX 77375 · Harris County

For-profit · 131 certified beds · 92% occupancy · (832) 843-7700

The U.S. government (CMS) rates The Heights Of Tomball 4 out of 5 stars overall — above average. Its nurse staffing is 7% below the Texas median. Inspectors cited it for 2 immediate-jeopardy findings in recent inspection cycles.

CMS quality ratings

Overall★★★★
Health inspections★★★★
Staffing★★★★
Quality of resident care★★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.05 nurse hours per resident per day. 7% below the Texas median of 3.27.

Total nurse
3.05 hrs
RN
0.28 hrs
LPN
0.73 hrs
Aide
2.03 hrs

Nursing staff turnover: 49.5% · RN turnover: 50%

Safety & compliance flags

  • No health inspection in over 2 years

Recent inspection findings

The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

14
total findings
2
immediate jeopardy
0
caused actual harm
6
from complaints
  • Potential for harmTag F0640 · Mar 28, 2024Corrected Apr 2, 2024

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0919 · Mar 28, 2024Corrected Apr 2, 2024

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Environmental Deficiencies

  • Immediate jeopardyTag F0689 · Dec 3, 2024ComplaintCorrected Nov 21, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies

  • Immediate jeopardyTag F0686 · May 12, 2025ComplaintCorrected Jun 10, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0604 · Jan 20, 2023Corrected Feb 20, 2023

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • Potential for harmTag F0641 · Jan 20, 2023Corrected Feb 20, 2023

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0656 · Jan 20, 2023Corrected Feb 20, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0690 · Jan 20, 2023Corrected Feb 20, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0658 · Aug 30, 2023ComplaintCorrected Sep 30, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0694 · Aug 30, 2023ComplaintCorrected Sep 30, 2023

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Quality of Life and Care Deficiencies

Showing the 10 most recent and serious of 14 findings. See the full inspection history on Medicare.gov.

Ownership

Part of the Touchstone Communities chain (25 facilities), chain average overall rating 2.9★.