The Hillcrest Of North Dallas
18648 Hillcrest Rd, Dallas, TX 75252 · Dallas County
For-profit · 120 certified beds · 94% occupancy · (972) 517-7771
The U.S. government (CMS) rates The Hillcrest Of North Dallas 1 out of 5 stars overall — much below average. Its nurse staffing is 19% below the Texas median. Inspectors cited it for 5 immediate-jeopardy findings in recent inspection cycles.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
2.66 nurse hours per resident per day. 19% below the Texas median of 3.27.
Nursing staff turnover: 68.3% · RN turnover: 80%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0677 · Jul 31, 2025Corrected Aug 1, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
- Potential for harmTag F0812 · Jul 31, 2025ComplaintCorrected Aug 1, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0880 · Jul 31, 2025Corrected Aug 1, 2025
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0919 · Jul 31, 2025Corrected Aug 1, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
- Potential for harmTag F0689 · Dec 1, 2025ComplaintCorrected Dec 2, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0550 · Jul 31, 2025ComplaintCorrected Aug 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
- Potential for harmTag F0656 · Jul 31, 2025ComplaintCorrected Aug 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0689 · Jul 31, 2025ComplaintCorrected Aug 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
- Potential for harmTag F0695 · Jul 31, 2025ComplaintCorrected Aug 1, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
- Potential for harmTag F0791 · Jul 31, 2025ComplaintCorrected Aug 1, 2025
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies
Showing the 10 most recent and serious of 44 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the Opco Skilled Management chain (68 facilities), chain average overall rating 2.2★.