The Plaza At Lubbock
4910 Emory, Lubbock, TX 79416 · Lubbock County
For-profit · 132 certified beds · 77% occupancy · (806) 740-0800
The U.S. government (CMS) rates The Plaza At Lubbock 3 out of 5 stars overall — average. Its nurse staffing is 6% below the Texas median. Inspectors cited it for 3 immediate-jeopardy findings in recent inspection cycles.
CMS quality ratings
Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.
Nurse staffing
Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.
3.09 nurse hours per resident per day. 6% below the Texas median of 3.27.
Nursing staff turnover: 60.9% · RN turnover: 33.3%
Safety & compliance flags
No CMS warning flags on record.
Recent inspection findings
The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.
- Potential for harmTag F0584 · Jan 8, 2026Corrected Jan 9, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
- Potential for harmTag F0804 · Jan 8, 2026Corrected Jan 9, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0812 · Jan 8, 2026Corrected Jan 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
- Potential for harmTag F0880 · Jan 8, 2026Corrected Jan 9, 2026
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
- Potential for harmTag F0645 · Jan 8, 2026Corrected Jan 9, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
- Potential for harmTag F0805 · Jan 8, 2026Corrected Jan 9, 2026
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
- Immediate jeopardyTag F0678 · Jan 24, 2025ComplaintCorrected Feb 28, 2025
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
- Immediate jeopardyTag F0550 · Sep 5, 2024ComplaintCorrected Sep 4, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
- Immediate jeopardyTag F0600 · Sep 5, 2024ComplaintCorrected Sep 4, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Actual harmTag F0600 · Oct 17, 2024ComplaintCorrected Nov 6, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Showing the 10 most recent and serious of 40 findings. See the full inspection history on Medicare.gov.
Ownership
Part of the Stonegate Senior Living chain (24 facilities), chain average overall rating 2.4★.