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The Village At Incarnate Word

4707 Broadway Street, San Antonio, TX 78209 · Bexar County

Non-profit · 60 certified beds · 95% occupancy · (210) 829-7561

The U.S. government (CMS) rates The Village At Incarnate Word 4 out of 5 stars overall — above average. Its nurse staffing is at or above the Texas median.

CMS quality ratings

Overall★★★★
Health inspections★★★★
Staffing★★★★
Quality of resident care★★★★

Source: CMS Care Compare (Nursing Homes), dataset 4pq5-n9py, retrieved 2026-08-09. Stars are CMS's own five-star ratings.

Nurse staffing

Staffing is the single strongest predictor of nursing home quality — and the number pay-to-play referral sites rarely show you.

TX median 3.27

3.84 nurse hours per resident per day. 18% above the Texas median of 3.27.

Total nurse
3.84 hrs
RN
0.33 hrs
LPN
0.97 hrs
Aide
2.54 hrs

Nursing staff turnover: 27%

Safety & compliance flags

No CMS warning flags on record.

Recent inspection findings

The specific problems state inspectors cited — the detail behind the star ratings, and what referral sites never show. Findings CMS records as corrected are marked.

17
total findings
0
immediate jeopardy
0
caused actual harm
5
from complaints
  • Potential for harmTag F0812 · Dec 12, 2025Corrected Jan 22, 2026

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0813 · Dec 12, 2025Corrected Jan 22, 2026

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0880 · Dec 12, 2025Corrected Jan 22, 2026

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies

  • Minimal harmTag F0814 · Dec 12, 2025Corrected Jan 22, 2026

    Dispose of garbage and refuse properly.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0812 · Sep 27, 2024Corrected Oct 25, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0657 · Sep 27, 2024Corrected Oct 25, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies

  • Potential for harmTag F0813 · Sep 27, 2024Corrected Oct 25, 2024

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Nutrition and Dietary Deficiencies

  • Potential for harmTag F0921 · Sep 27, 2024Corrected Oct 1, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies

  • Potential for harmTag F0689 · May 16, 2025ComplaintCorrected Dec 23, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies

  • Potential for harmTag F0655 · Sep 27, 2024Corrected Oct 25, 2024

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Resident Assessment and Care Planning Deficiencies

Showing the 10 most recent and serious of 17 findings. See the full inspection history on Medicare.gov.